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Managed website care

Your website managed after launch.

SkyMight can take responsibility for the technical services behind your website, giving your business one place to go for hosting, DNS, HTTPS, deployments, maintenance and ongoing website support.

What care can include

  • Managed website hosting
  • DNS configuration and ongoing management
  • HTTPS and SSL certificate management
  • Production deployments and website releases
  • Website availability and uptime monitoring
  • Routine technical and dependency maintenance
  • Source website maintained in a dedicated repository
  • Recovery and rollback support where required
  • Content, image and business information updates within the agreed care plan
  • Minor changes to existing website sections and components
  • Technical support for your SkyMight website

What must be scoped separately

  • Unlimited website changes or development work
  • New pages, redesigns or substantial functionality unless separately quoted
  • Bespoke integrations or third-party system development unless agreed
  • Third-party licences, subscriptions and domain registration or renewal charges
  • Business email services unless separately agreed
  • Support for unrelated third-party systems
  • Emergency or out-of-hours support without a separate agreement

Care should be explicit, not vague.

The eventual product sheet should state the checks, response expectations, support allowance and exclusions in plain language.